Disclaimer

The information provided is intended as a guide only; For specific situations please contact an appropriately qualified professional for assistance.

Information collected
When you look at the web site of Bentley Family Therapy, our Internet Service Provider makes a record of your visit and logs the following information for statistical purposes:

Your server address
Your top level domain name (for example .com, .gov, .au, .uk etc)
The pages you accessed and documents downloaded
The previous site you have visited
The type of browser you are using.

Access to information collected
Bentley Family Therapy will not make an attempt to identify users or their browsing activities. However, in the unlikely event of an investigation, a law enforcement agency may exercise its legal authority to inspect our Internet Service Provider's logs.

Use and disclosure of information collected
We will not disclose information about your individual visits to our Web site or any of the personal information that you provide such as your name, address, telephone number, e-mail address or credit/debit card details to any outside parties without your consent except when required by law to do so.

Bentley Family Therapy will only record your e-mail address if you send us a message. Your e-mail address will only be used or disclosed for the purpose for which you have provided it and it will not be added to a mailing list or used or disclosed for any other purpose without your consent unless you specifically request such action.
Users are advised that there are inherent risks transmitting information across the Internet.

Links to Other Sites
We may offer links to sites that are not operated by Bentley Family Therapy. If you visit one of these linked sites, you should review their privacy and other policies. We are not responsible for the policies and practices of other companies. If you require further information, please contact Bentley Family Therapy.

Fees & Conditions

Note for Private Clients

You do not need a referral to visit the Bentley Family Therapy Centre.

The practitioners at this practice include Psychologists/ Individual, Couple & Family Psychotherapists/Counsellors; Art Therapists; Play Therapists; who all meet national training standards and are registered with various relevant professional associations.

Some patients who are referred specifically for psychological counseling following diagnosis of a mental health disorder, to us directly by their doctor with a Mental Health Care Plan will be eligible for Medicare rebates. Please ensure that your GP has sent off the Care Plan to Medicare and provide the psychologist at your first appointment with details including (1) Date of referral to Medicare; (2) GP’s provider number.

Self-referred clients or those without a Mental Health Care Plan may be eligible for rebates from their Private Health Fund.

Most private health funds offer rebates for psychological/psychotherapeutic services.

At time of booking, please contact the individual practitioner for their fee structure and eligibility for rebates.

Cancellations

If you need to cancel or change an appointment, please phone your individual practitioner directly to let them know. If you cancel an appointment with less than 24 hours’ notice, you may be charged the scheduled cancellation fee.